Technical Writer Full Time

Technical Writer Jobs in Dubai, UAE

Key accountabilities

• Provide technical writing support to the Project Manager and the wider team in fulfilling Serco’s deliverables and contractual obligations.
• Support the matrixed organization in the effective delivery of complex contract deliverables by holistically integrating various deliverables through different disciplines.
• Provide leadership in the technical writing and compilation of final deliverables/documentation to support the Programme Director.
• Engage and maintain close working relationships within the client, partner Consultancy, wider Serco team and strategic partners in order to optimize delivery of our services
• Review, update and finalize all deliverables and supporting document types with support and inputs from the wider Serco team to formulate a complete, flowing, and compliant set of deliverables as required per stage.
• Support in the development of internal Document Management Systems, a process to ensure document production review and efficient approval of documents.
• Manage and control the flow of information and documents, internally and externally (Customer’s document Management system).
• Provide comprehensive technical writing expertise and review in the completion of the technical documents.

What we are looking for in our candidates:

• A proven track record of instituting continuous improvement and change management
• Record of engagement with a wide range of stakeholders and wider commercial and public sector stakeholders.
• Expert in development and implementation of best practice technical documentation.
• Extensive experience of working internationally (preference for Middle East / UAE).
• Excellent verbal and written communication skills.

Specific requirements

• Bachelor of Science / Engineering from an accredited university
• Minimum 5 years’ experience in related field on national / international major initiatives and developments.
• Demonstrable subject matter expertise (and where appropriate accreditation) across the following elements of technical writing and document production management:
  • Facility Management
  • Asset Management
  • Property Management
  • RFP writing
  • Procedures
  • Processes
  • Plans
  • Templates
  • Operations and Maintenance
  • Flow Charts, diagrams and illustrations
  • Document Management Systems
• Extensive Experience in document management local and web-based systems (internationally leading document management systems).