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Support Engineer Jobs in Abu Dhabi, UAE
| Job Description | Provide first-level technical support for various engineering software problems, including AutoCAD • Handle installation/configuration of various engineering software (SACS, SmartPlant Tools, CAESAR II, PDS, PDMS, AutoCAD, Microstation, TEKLA etc.,) • Monitor the usage of network licenses of engineering software • Maintain the engineering hardware/software inventory • Troubleshoot and resolve hardware problems, including plotters and printers • Ensuring regular backups of engineering servers and restore whenever needed • Manage permissions on engineering servers for various users • Assist senior support engineers in automation activities in the discipline. |
| Skills Required | • Bachelor’s Degree in any field, preferably with Microsoft Certification (MCSE / MCSA) • Min. 3-5 years of experience, preferably in an Engineering environment • Basic CAD knowledge • Exposure to other industry-standard engineering software • Good command of written and spoken English. • Strong computer background (working knowledge of MS Windows, MS Office, MS Access) • Industry standard certifications preferable • Excellent trouble-shooting skills • Excellent interpersonal, communication and documentation skills |
