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Operations Team Lead Jobs in Dubai, UAE
What you’ll do:
Team Noon has some of the fastest, smartest, and hardest-working people we’ve encountered. With a young, aggressive, and talented team, we’re driving major missions forward.
- Complete shift management for the assigned shifts
- Roster Management and its adherence
- For Delivery staff in the assigned shift
- For logistics associate in the shift
- For core colleagues and temp staff in the assigned shift
- Ensuring timely putaway and pickup of stock transfers
- Adherence to all warehouse SOP’s in case of excess/shortage or damages recd in
- transfers
- Timely response on transfers pre-alerts from source warehouse
- Ensuring minimal delivery breaches and timely handover of orders to drivers
- Ensure timely customer complaint resolution
- Be responsible for the health and safety of the staff present in the shift
- Must have the ability to handle any crisis via escalation management
- Submit timely end-of-the-shift reports and ensure 100% cash collection closure
- Training of core colleagues and DAs on the relevant processes
- Customer-initiated returns – ensure CIR’s are picked up and processed as per policy
- Send shift end report for all the activities done
- Follow up with relevant 3rd party vendors directly for any concerns or absenteeism
What you’ll need:
- Min graduation degree
- Command over Excel/Google Sheets
- Previous knowledge of inventory management preferred
- Previous experience in the logistics sector preferred
- Knowledge of English & Arabic preferred.
