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Admissions Secretary Jobs in Dubai, UAE
Job Description
- Support the Registrar by meeting with prospective parents to explain admission procedures, curriculum, fee structure and regulations in order to ensure prospective parents enroll their children at the school.
- Update, maintain and manage the student information database, including all non-mandatory fields, ensuring that up to date information is available on a daily basis.
- Support the team to ensure annual enrollment processes such as; the re-enrollment process, Parent School Contract and registration of students, is completed within the agreed timetable.
- Answers phone and online queries regarding admission.
- Sends admission packs to parents who registered online.
- Tours parents if SLT are not available.
- If parents have inquiries which are not for the admissions team, guide them to the proper department.
- Ensure the GEMS policies, procedures and codes of conduct are followed at all times and ensure all audit items are addressed in a timely manner.
- Maintain and create files for all new applicants, new students, current students, exiting students and alumni and complete all exit documentation for students withdrawing from the academy.
- Files additional documents that parents submit during the school year.
- Informs the concerned divisions if a student is joining or leaving the academy.
- Schedules assessments for students.
- Schedules course selection sessions for Middle School and High School Counselors.
- Maintains exemplary personal presentation as provided within guidelines from GEMS.
- Perform other duties as requested by direct and dotted reporting line managers/supervisors.
Skills
- A minimum of 2 years in a customer service focused role.
- Relationship management experience – able to build and influence professional relationships with peer groups as well as parental community.
- Ability to multi-task and cope with peaks of demand
- Strong customer service and interpersonal skills
- Excellent organisational skills
- Exceptional English skills, both verbal and written
- Bi-lingual is an advantage
