Receptionist Full Time

As a Receptionist, you will be the first point of contact for visitors and play a crucial role in creating a positive and welcoming experience. Your primary responsibilities include greeting guests, providing information about the attraction, handling inquiries, and ensuring smooth operations at the reception area.

• Greet visitors upon arrival with a friendly and welcoming attitude.
• Provide information about the tourist attraction, including exhibits, events, and any special promotions.
• Assist guests with ticket purchases, reservations, and any other inquiries
• Manage incoming calls and emails professionally, directing inquiries to the appropriate departments.
• Provide accurate information regarding opening hours, admission fees, and general attraction details.
• Maintain a tidy and organized reception area.
• Handle cash transactions, issue receipts, and reconcile daily cash reports.
• Assist in managing reservations and coordinating group visits.
• Resolve customer concerns or escalate issues to the appropriate supervisor.
• Collect and document visitor feedback to help improve the overall guest experience.
• Communicate effectively with other departments to ensure seamless coordination of activities.
• Assist in promoting and coordinating special events or promotions.
• Monitor the entrance area to ensure the security of the attraction.
• Follow established protocols for emergency situations and report any incidents promptly.

Requirements

Requirements

• Diploma or bachelor’s degree in a suitable field
• Prior, proven experience as a receptionist or in related field preferred
• Must have Good written and verbal communication skills in English & Arabic, plus any other language
• Strong organizational abilities and attention to detail.
• Proficiency in using basic computer software and office equipment.
• Ability to work during evenings and on weekends (When required ).
• Working hours 9 Hours/ Day (nt exceeding the MoHRE limit)
• Agree to Cash-in-hand salary for the position
• Flexible on working on Sudden change in shifts/ Sudden requests to work on day off when necessary.