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Workshop Planner Jobs in Dubai, UAE
What you will do
- Allocate the Job to technicians based on correct category required to perform the job.
- Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop manager
- Ensure accurate/ fair distribution of jobs technicians’ utilisation and efficiency targets are achieved.
- Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.
- Ensure jobs allocated are closed as per the schedule
- Ensure no deviation on time clocking process, escalate as required
- Ensure vehicle on time delivery by providing the vehicle progress update to Service Advisor
Required skills to be successful
- Experience in allocating the job to technicians based on correct category required to perform the job
- 2 to 3 years’ overall experience as a Workshop Controller OR Workshop Planner in the automobile dealership
- Has the ability to write technical reports’
- Strong communication skills.
About the team
Reporting to the Aftersales Manager, you will working with Technicians & Service Advisor on a daily basis. You will communicate all changes that affect a vehicle to the concerned department and constantly collaborate with other internal & external departments to maximize overall business benefits.
What equips you for the role
- Diploma in Automobile / Mechanical Engineering
- Diagnostic Technician or Equivalent
- Good communication skills, both written and verbal
- UAE driving license will be an advantage
